Effective as of September 11, 2021

terms & conditions

deposits, refunds, cancellations, no-shows
By providing payment for this booking deposit you are agreeing to Eleven & Rose Aesthetics cancellation and rescheduling policy. You are providing Eleven & Rose Aesthetics an active credit card to keep on file for the payment of services and/or fees that might derive from a cancellation or rescheduling. This booking deposit is NON-REFUNDABLE. A 72 hour notice is required to cancel or reschedule your appointment. If notice is given with less than 72 hours notice, you will be charged 100% of your procedure pricing. Your deposit is valid and transferable within 2 months of your original booking date. Only one reschedule is permitted before another deposit is required. By providing Eleven & Rose Aesthetics information, you hereby authorize Eleven & Rose Aesthetics to charge the credit card provided for the payment of all services and fee’s. This credit card will be kept on file and will remain in effect until the expiration of the credit card account. If client chooses to revoke credit card on file, any appointments already scheduled and future bookings will be forfeited. A new client form must be submitted if any information changes such as credit card expirations or credit card cancellations. Client agrees to pay the cost for any returned or challenged payments. Please refer to Terms of Service & Privacy Policy page for more information. Cash is preferred for the remaining balance. All card transactions will be charged an additional 3% for processing fee’s.
agreement between user and eleven-rose.com

Welcome to eleven-rose.com. The eleven-rose.com website (the “Site”) is comprised of various web pages operated by Eleven and Rose Co. LLC (“Eleven & Rose”). eleven-rose.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of eleven-rose.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

eleven-rose.com is an E-Commerce Site.

Provides permanent makeup and tattoo services. Eleven-rose.com also provides information, seminars, and education for permanent makeup.

privacy

Your use of eleven-rose.com is subject to Eleven & Rose’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

electronic communications

Visiting eleven-rose.com or sending emails to Eleven & Rose constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Eleven & Rose is not responsible for third party access to your account that results from theft or misappropriation of your account. Eleven & Rose and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

children under thirteen

Eleven & Rose does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may not use eleven-rose.com services. All persons must be 18 and over to use this website or our services.

cancellation/refund policy

Thank you for choosing Eleven & Rose Aesthetics. By providing payment for this booking deposit you are agreeing to our cancellation and rescheduling policy. You are providing Eleven & Rose Aesthetics an active credit card to keep on file for the payment of services and/or fees that might derive from a cancelation or rescheduling. This booking deposit is NON-REFUNDABLE. A 72 hour notice is required to cancel or reschedule your appointment. If notice is given with less than 72 hours notice, you will be charge 100% of your procedure pricing.  Your deposit is valid and transferable within 2 months of your original booking date. Only one reschedule is permitted before another deposit is required. By providing Eleven & Rose Aesthetics information, you hereby authorize Eleven & Rose Aesthetics to charge the credit card provided for the payment of all services and fee’s. This credit card will be kept on file and will remain in effect until the expiration of the credit card account. If client chooses to revoke credit card on file, any appointments already scheduled and future bookings will be forfeited. A new client form must be submitted if any information changes such as credit card expirations or credit card cancellations. Client agrees to pay the cost for any returned or challenged payments. Please refer to our Terms of Service & Privacy Policy for more information. Cash is preferred for the remaining balance. All card transactions will be charged an additional 3% for processing fee’s.

links to third party sites/third party services

eleven-rose.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Eleven & Rose and Eleven & Rose is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Eleven & Rose is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Eleven & Rose of the site or any association with its operators.
Certain services made available via eleven-rose.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the eleven-rose.com domain, you hereby acknowledge and consent that Eleven & Rose may share such information and data with any third party with whom Eleven & Rose has a contractual relationship to provide the requested product, service or functionality on behalf of eleven-rose.com users and customers.

no unlawful or prohibited use/intellectual property

You are granted a non-exclusive, non-transferable, revocable license to access and use eleven-rose.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Eleven & Rose that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Eleven & Rose or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Eleven & Rose content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Eleven & Rose and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Eleven & Rose or our licensors except as expressly authorized by these Terms.

international users

The Service is controlled, operated and administered by Eleven & Rose from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Eleven & Rose Content accessed through eleven-rose.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

indemnification

You agree to indemnify, defend and hold harmless Eleven & Rose, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Eleven & Rose reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Eleven & Rose in asserting any available defenses.

class action waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Eleven & Rose agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ELEVEN AND ROSE CO. LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

ELEVEN AND ROSE CO. LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. ELEVEN AND ROSE CO. LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ELEVEN AND ROSE CO. LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ELEVEN AND ROSE CO. LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

termination/access restriction

Eleven & Rose reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Eleven & Rose as a result of this agreement or use of the Site. Eleven & Rose’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Eleven & Rose’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Eleven & Rose with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Eleven & Rose with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Eleven & Rose with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

changes to terms

Eleven & Rose reserves the right, in its sole discretion, to change the Terms under which eleven-rose.com is offered. The most current version of the Terms will supersede all previous versions. Eleven & Rose encourages you to periodically review the Terms to stay informed of our updates.

contact us

Eleven & Rose welcomes your questions or comments regarding the Terms:

Eleven and Rose Co. LLC
190 W Hillcrest Dr #58, Studio #111
Thousand Oaks, California 91360

Email Address:
hello@eleven-rose.com

Telephone number:
805-231-7015